My Subscriptions

In My Subscriptions, you can view your subscription plans history and keep track of your billing cycle. This way, you’ll be sure not to miss any TackThis subscriptions by ensuring that there are always enough credits in your TackThis Wallet.

Within the same page, you can also make changes to your subscription by signing up for a different plan. Simply click on the “View All Available Subscriptions” tab for a comprehensive list of our subscription plans and its features.

Subscription Changes

When you first sign up with us, you’re entitled to a free 30-day trial. This trial period allows you to try out any of our Novice, Expert and Premium plans. You may switch between any of these plans during this period to try out the features available for each plan.

If you have not purchased a plan the end of the 30 days, your store will automatically be reverted to our free Basic plan and you will be prompted to upgrade your plan with us. The information that you have previously uploaded during the trial period will not be deleted.

Insufficient Funds for Subscription

The payment for your subscriptions are always deducted from your TackThis Wallet. Hence, you will need to ensure that there is sufficient credit balance in your TackThis Wallet for the monthly deductions.

If there’s an insufficient balance in your Wallet, an email will be sent out to remind you to top up your funds 5 days before the next payment occurs. If your payment is overdue, an email will be sent to you again.

If payment is still not made after we send out the last reminder, the user’s account will automatically be downgraded to our free Basic Plan. All information and media that were uploaded previously will not be deleted.